Position title
Help Desk Support Officer
Description

We are seeking technically skilled candidates with strong problem-solving abilities for the position of IT Support Technician. As an IT Support Technician, you will be the primary point of contact for all IT-related questions at the user level, responding to user needs promptly and ensuring the optimal functioning of all systems.

Responsibilities

User Support:

  • Provide timely support to users and serve as the first point of contact for problem resolution.
  • Troubleshoot hardware, software, and network issues.

Installation and Configuration:

  • Install and configure hardware and software components.
  • Repair or replace damaged computer hardware.

Network and Security Systems:

  • Assist with the installation of Ethernet and Coaxial cabling.
  • Install and maintain various network or security system
Qualifications

Bachelor’s Degree in Computer Science or any Equivalent IT

Employment Type
Full-time
Job Location
Base Salary
PKR50000-PKR70000
Experience

3+ years of experience in IT support and systems maintenance.

Date posted
December 14, 2023
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